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Preisser Tech
Custom Software for Auto Service Shops in Kansas

Custom Software, Automation, and AI for Auto Repair Shops

Built for owners of independent auto service shops tired of generic shop management software and outsourced marketing. Custom-coded in Hays, Kansas by Tyler Preisser.

Preisser Tech is a Hays, Kansas custom software firm founded by Tyler Preisser that builds technology for independent auto service shops — custom websites, online scheduling, AI customer service, custom dashboards, and integrations with Mitchell 1, Shopware, Tekmetric, and Protractor. The same hands-off marketing engine and customer reactivation system that delivered 5x reach and 60%+ dormant customer reactivation for Cassidy HVAC translates directly to auto service customer retention.

What we build for auto service

Software for auto shop owners who want to stop fighting their SMS

Most Kansas auto service shops run Mitchell 1, Shopware, Tekmetric, or Protractor for shop management. Solid platforms — but the gap between scheduling, customer follow-up, marketing, and reviews is where revenue leaks. Customers go dormant after one visit, declined recommendations never get followed up on, and the digital vehicle inspection (DVI) workflow rarely converts as well as it could.

Why auto shop owners call us

The real pain points in an auto service shop

Across Kansas auto service shops:

  • First-time customers never returning — no automated follow-up
  • Declined services on the DVI never getting rebooked
  • Maintenance schedule reminders inconsistent or non-existent
  • After-hours scheduling requests going to voicemail
  • Marketing outsourced to agencies that don't understand the trade
  • No live view of revenue per bay, average RO, or customer retention rate
  • Generic websites that don't make the shop look any better than the chain down the street
Five services applied to auto service

How each Preisser Tech service shows up in an auto shop

Most auto shops start with reactivation automation and expand from there.

  • Custom websites with online scheduling, real review feeds, and AI-search-friendly content
  • Custom web apps for DVI follow-up, declined-service rebooking, and maintenance reminders
  • Business automation for AI customer reactivation, review requests, and AR follow-up
  • AI agents for after-hours scheduling and qualifying repair vs. maintenance vs. diagnostic requests
  • Owner dashboards showing revenue per bay, average RO, customer retention rate, and DVI conversion
Tools we integrate with

Auto service software stack we already work with

Preisser Tech integrates with whatever you're already running:

  • Shop management: Mitchell 1, Shopware, Tekmetric, Protractor, AutoLeap, NAPA TRACS
  • DVI: AutoVitals, Mitchell DVI, BOLT ON
  • Accounting: QuickBooks Online, QuickBooks Desktop
  • Phone and call tracking: CallRail, Twilio, RingCentral
  • Reviews: NiceJob, Birdeye, Podium, Google Business Profile
  • Marketing: Google Ads, Google Local Service Ads, Facebook/Instagram

Frequently Asked Questions

Do you really know auto service?

We are a software firm — but we build for service operations specifically. The Cassidy HVAC reactivation engine that delivered 60%+ dormant customer reactivation translates directly to auto service customer retention.

Do you replace Mitchell 1 or Tekmetric?

No. We integrate with them. Where they fall short — custom marketing, owner dashboards, AI reactivation, DVI follow-up — is where we sit.

Can AI handle after-hours scheduling?

Yes. AI is excellent at booking maintenance, oil changes, and routine repairs. Anything ambiguous escalates to a human in the morning.

Can you build DVI declined-service rebooking automation?

Yes. Automated follow-up on declined recommendations is one of the highest-ROI builds in auto service. The Cassidy HVAC reactivation engine is the closest analog.

How much does an auto service automation project cost?

Focused projects typically run in the low five figures. We provide a fixed-price proposal after a free discovery call.

What if I'm a smaller shop — 2 to 4 bays?

We work with shops that size all the time. Small shops are often where automation has the biggest ROI.

Do you serve auto service shops outside Kansas?

Yes. Headquartered in Hays, Kansas, the firm regularly takes on remote engagements across the United States.

Related

Stop losing customers between visits

Free 30-minute call with Tyler. We'll map your stack, identify the highest-ROI automation, and send a fixed-price proposal.

Get in Touch