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Preisser Tech
Custom Software for Plumbing Companies in Kansas

Custom Software, Automation, and AI for Plumbing Contractors

Built for owners of residential and commercial plumbing companies who are tired of generic ServiceTitan plug-ins, outsourced marketing agencies, and dispatch chaos. Custom-coded in Hays, Kansas by Tyler Preisser.

Preisser Tech is a Hays, Kansas custom software firm founded by Tyler Preisser that builds technology specifically for plumbing contractors — custom websites, web apps, dispatch and reactivation automation, AI agents for after-hours calls, and live KPI dashboards. The same approach that delivered Cassidy HVAC's hands-off marketing engine (5x reach in 30 days) and AI customer reactivation (60%+ dormant reactivation in 6 weeks) translates directly to plumbing operations across Kansas. All five Preisser Tech service lines apply.

What we build for plumbing

Software for plumbing owners who want to stop duct-taping tools together

Most plumbing shops in Kansas are running ServiceTitan, Housecall Pro, or Jobber for dispatch, plus a separate stack for marketing, reviews, financing, and reporting. The seams between those tools are where money leaks — missed callbacks, expired maintenance plans, dormant customers, dispatch chaos on water-heater-failure days, and follow-up reminders that never fire.

Preisser Tech builds the layer that closes those seams. Custom-coded software that sits on top of your existing field service platform and automates work that your CSRs, dispatchers, and techs shouldn't be doing manually anymore.

Why plumbing owners call us

The real pain points in a plumbing shop

Across Kansas plumbing contractors we talk to, the same problems show up:

  • Drain cleaning maintenance plans going dormant — no annual reminder
  • Dispatch board chaos on the first hard freeze when water lines pop
  • Callbacks costing money — leaks reappearing, fittings retightened
  • After-hours emergency calls going to voicemail or third-party answering services
  • Marketing outsourced to agencies that don't understand the trade
  • Financing approvals slowing down water heater and re-pipe sales
  • Owners with no live view of revenue per tech, average ticket, conversion rate
  • Generic SEO websites built on Wix or trade-specific website mills that all look identical
Five services applied to plumbing

How each Preisser Tech service shows up in a plumbing shop

Every engagement is some mix of these five capabilities. Most plumbing shops start with one and expand once they see the ROI.

Custom Plumbing Websites

Pixel-perfect, fast-loading custom websites engineered for local SEO across Kansas towns, conversion-optimized booking forms, financing integration, real review feeds, and AI-search-friendly content so ChatGPT and Google AI Overviews actually cite your shop.

Custom Web Apps for Dispatch and Operations

Custom internal tools that ride on top of ServiceTitan, Housecall Pro, or Jobber — dispatch boards tuned to your shop, tech performance scoring, route optimization, customer self-scheduling portals, and membership renewal flows.

Plumbing Business Automation

Automated drain cleaning plan reminders, water heater age tracking with replacement reminders, AI dormant customer reactivation, callback prevention triggers, financing application status updates, and end-of-day revenue reports.

AI Agents for Plumbing Customer Service

Custom AI agents that answer after-hours calls, qualify emergency vs. non-emergency, book appointments directly into ServiceTitan, send dispatch confirmations, and follow up on unsold estimates — trained specifically on your service area, pricing tiers, and capacity rules.

Plumbing Owner Dashboards

Real-time dashboards that pull from ServiceTitan, your accounting software, and call tracking — showing revenue per tech, average ticket, sold-hour ratio, membership count, conversion rate, callback rate, and marketing ROI in one place.

Tools we integrate with

Plumbing software stack we already work with

Preisser Tech integrates with whatever you're already running. We don't ask you to rip and replace.

  • Field service platforms: ServiceTitan, Housecall Pro, Jobber, FieldEdge, ServiceFusion
  • Accounting: QuickBooks Online, QuickBooks Desktop
  • Phone and call tracking: CallRail, CallSource, Twilio, RingCentral
  • Reviews and reputation: NiceJob, Birdeye, Podium, Google Business Profile API
  • Financing partners: GreenSky, Synchrony, Service Finance, Wisetack, EnerBank
  • Marketing: Facebook/Instagram Graph API, Google Ads, Google Business Profile, GoHighLevel
  • SMS and email: Twilio, SendGrid, Postmark, Mailgun
Why a Kansas firm

Why Kansas plumbing owners hire Preisser Tech over a coastal agency

An LA or NYC agency doesn't know that Hays runs into hard freezes by November, that western Kansas service territories cover 60-mile drive radii, or that your busiest re-pipe days follow a thaw. They sell the same playbook to a 3-truck shop in Garden City as a 200-tech operation in Phoenix. It doesn't fit.

Preisser Tech is run by Tyler Preisser, born and raised in Hays, Kansas, and the firm builds for the realities of Kansas service contractors — long drive radii, weather-driven seasonality, family-owned shops, and owners who answer their own phones on Saturdays. Tyler personally codes every project.

Frequently Asked Questions

Do you really know plumbing, or are you just a software firm?

We are a software firm — but we build for trades specifically. Our named HVAC client (Cassidy HVAC) delivered 5x reach and 60%+ dormant customer reactivation. The same playbook applies directly to plumbing. We know the dispatch terminology, the call types, and the back-office pain because we work in those systems weekly.

Do you replace ServiceTitan or Housecall Pro?

No. We integrate with them. ServiceTitan and Housecall Pro are excellent at dispatch, invoicing, and the core service workflow. Where they fall short is custom marketing automation, owner dashboards, AI customer reactivation, and shop-specific workflows. That's where we sit — on top of your existing platform, not replacing it.

How much does a plumbing automation project cost?

Focused projects (one website, one marketing automation engine, one reactivation flow) typically run in the low five figures. Larger multi-system builds scope from there. We always provide a fixed-price proposal after a free discovery call.

How long does a plumbing project take?

A custom plumbing website typically delivers in 4-8 weeks. A marketing or reactivation automation engine usually launches in 4-6 weeks. A custom owner dashboard with full ServiceTitan integration runs 6-10 weeks.

Can you build something that integrates with ServiceTitan's API?

Yes. We've built directly against the ServiceTitan API — pulling jobs, customers, memberships, invoices, and tech performance data — and pushing back appointments, tags, and notes.

Can AI really book appointments and handle after-hours calls?

Yes — for the right call types. AI is excellent at handling drain cleaning scheduling, water heater quotes, simple service requests, and qualifying emergency vs. non-emergency calls. We design escalation rules so anything ambiguous goes to a human.

Will my CSRs and dispatchers have to learn a new system?

No, in most cases. We build automation that runs in the background and pushes results into the tools your team already uses.

What if I'm a smaller shop — 2 to 5 trucks?

We work with shops that size all the time. Small shops are often where automation has the biggest ROI because the owner is doing 5 jobs and any time saved goes straight to growth.

Do you serve plumbing contractors outside of Kansas?

Yes. We're headquartered in Hays, Kansas and concentrate on Kansas and the Great Plains, but we regularly take on remote engagements across the United States.

Related

Stop bleeding revenue between the seams of your plumbing software

Free 30-minute call with Tyler. We'll map your stack, identify the highest-ROI automation, and send you a fixed-price proposal.

Get in Touch